Reference

How gbajeee Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your account, how we store it, and what rights you have over it. Access and eligibility depend on your local law and eligible regions — read this before you open an account.

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What Information We Hold and Why

gbajeee Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number, and the device identifiers your browser or mobile app sends us. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, amount, and wallet number — enough to

1
verify the payment and match it to your account, nothing more. We do not store your full mobile banking PIN or password at any point. Your session activity — pages visited, games opened, time on site — is logged to keep your account secure and to
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detect unusual access patterns. Players in Dhaka and elsewhere in Bangladesh access the platform through mobile browsers and saved sessions; we retain device tokens to make returning to your account faster without compromising security. We share data with payment processors only to the extent needed to
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complete a transaction. We do not sell your personal data to third parties. Retention periods follow applicable law in your eligible region; you may request a copy or deletion of your data at any time through our support channel. Availability of this service depends on your
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local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold on your account, contact our support team directly. We aim to respond to all data requests within a reasonable timeframe. Availability depends on your local law and eligible regions.

Live Chat Open the chat widget from any page on gbajeee to reach our support team and submit a data access or deletion request.

Email Support Send your data request to our support address listed in the account help section. Include your registered phone number for faster verification.

Account Settings Some data preferences — including cookie consent and marketing opt-out — can be managed directly inside your account settings panel.

HOW WE PROTECT YOU

Security, Cookies, Retention and Access

We use SSL encryption across every page and every API call, including payment flows through bKash, Nagad, and Rocket. Your account password is hashed and never stored in plain text. Session tokens expire automatically after inactivity to reduce risk on shared devices.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can withdraw cookie consent at any time from the settings panel.

Data Retention

Account data is kept for as long as your account is active or as required by applicable law. Closed accounts are anonymised after the mandatory retention window.

Account Security

Login attempts are monitored. Suspicious access from an unrecognised device triggers an OTP verification step to your registered mobile number before entry is allowed.

Your Access Rights

You can request a full export of your personal data or ask us to correct inaccurate records. Submit the request through live chat or email and we will verify your identity first.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on gbajeee. If your question is not here, reach us through live chat.

We collect your name, phone number, email address, and device identifiers at registration. Payment transactions via bKash, Nagad, or Rocket add a transaction reference and wallet number to your record.

No. We never store your mobile banking PIN or password. Payment verification uses only the transaction reference your wallet provider sends back to confirm a completed transfer.

Yes. Contact support through live chat or email, confirm your identity with your registered phone number, and we will prepare a data export for you within a reasonable timeframe.

Submit a deletion request via live chat or the support email listed in your account help section. We will process it in line with applicable law and confirm once your data has been anonymised.

We share data with payment processors only to complete transactions. We do not sell personal data. Analytics partners receive anonymised, aggregated data only — never your name or wallet details.

Closed account data is retained for the minimum period required by applicable law in your eligible region, then anonymised. The exact window depends on local regulatory requirements.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How gbajeee Handles Your Personal Information

Reach Us About Your Data

Security, Cookies, Retention and Access

Cookie Policy

Data Retention

Account Security

Your Access Rights

Common Questions About Your Privacy

01 What personal data does gbajeee collect when I register?

02 Does gbajeee store my bKash or Nagad PIN?

03 Can I request a copy of all the data gbajeee holds on me?

04 How do I ask gbajeee to delete my account data?

05 Does gbajeee share my data with third parties?

06 How long does gbajeee keep my data after I close my account?

Privacy Policy

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